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Common questions about pricing and billing
When you exceed your monthly API credit, you'll be charged at standard ElevenLabs API rates for any additional usage. You won't lose access—just pay for what you use beyond your included credit.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Yes, the ElevenLabs Desktop App is completely free to download and use. You only pay for API usage through your ElevenLabs account, or get included credits with Pro and Team plans.
We offer a 14-day money-back guarantee for Pro and Team plans. If you're not satisfied, contact us within 14 days for a full refund.
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. Team plans can also pay via invoice.
Email us at teams@elevenlabs.io or use the Contact Sales button. We'll help you set up your team account and answer any questions.
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